Reference

Terms That Govern Your 380east Account

These terms set out the rules between you and 380east — what you agree to when you open an account, fund it through PayPal, Venmo, or Play+, and use the platform in any eligible state. Read them before you start; they are the contract.

Applies to all account holdersCovers PayPal, Venmo & Play+ useState eligibility requiredSubject to change with noticeEnglish-language version controls
380east Terms That Govern Your 380east Account
HOW WE OPERATE

How 380east Handles Your Account Data

These terms also govern how we collect, store, and act on the information tied to your account. Here is what that looks like in practice, from the data we hold to how you can request changes.

Data We Retain

We keep transaction records, login history, and payment method details — including PayPal and Venmo transaction IDs — for as long as required by applicable state and federal law.

Account Security

Your account is protected by SSL encryption and two-factor authentication at login. Never share your password; if you suspect unauthorized access, contact support immediately via live chat.

Cookies and Tracking

We use session cookies to keep your lobby state and payment selections active. Functional cookies are required; analytics cookies can be adjusted in your browser settings.

Requesting Changes

You can request a correction to your registered details or a copy of your account data by contacting support via email from your registered address with your account ID included.

TERMS CONTACT

Reach Us About These Terms

If you have a question about a specific clause, a payment dispute involving PayPal or Venmo, or an account action taken under these terms, our support team can walk you through the relevant section. Provide your registered email and the nature of your question so we can route it correctly.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Reference your account ID and the section of the terms you are asking about for a faster response.

Email Support

Send a written inquiry to our support address from your registered email. We respond to terms-related questions with a written record you can keep for your files.

Account Help Center

The Help Center in your account settings lists common terms questions, payment dispute steps, and how to request a copy of your account activity.

Common Questions About These Terms

These are the questions we hear most often about account rules, payments, and what happens when something needs to be reviewed. If your question is not here, live chat or email support can pull up the relevant clause for you.

Yes. Using PayPal to fund your account means you agree to both our terms and PayPal's own user agreement. Your 380east account name must match your PayPal account name exactly.

No. All payment methods must belong to you and match your registered account details. Using a third-party payment method is a breach of these terms and will trigger an account review.

Access depends on state law. If you access the platform from a state where online casino or sportsbook use is not permitted, your account may be restricted and pending funds held during review.

We post a notice on the platform and, where required, send an email to your registered address. Continuing to use your account after the effective date means you accept the updated terms.

Contact support via live chat or email with your account ID and the transaction reference. For PayPal or Venmo disputes, provide the transaction ID from your payment app so we can match our records.

Yes. Email support from your registered address and include your account ID. We will provide a summary of your stored data in line with applicable state privacy requirements within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.