Reference

What the Rules Mean for Your Account

380east operates where state law permits, and everything in this section covers the legal framework that governs your account, your data, and how we handle disputes. Read these terms before you start — they apply the moment you open an account with us.

State-by-state eligibilityAccount terms apply on registrationUS-based support for policy questionsData handled under applicable US lawContact us to request changes

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Jurisdiction, Eligibility, and Account Terms

380east Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to 380east depends entirely on the laws of your state. We do not operate in states where online casino or sportsbook activity is prohibited, and it is your responsibility to verify that participation is lawful where you are located. By opening an account, you confirm

1
you meet all local eligibility requirements. Our terms cover how your account is created, verified, suspended, or closed — and they govern every transaction you complete through PayPal, Venmo, or Play+. Identity verification is required before withdrawals are processed; this step exists to protect your account
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and comply with applicable anti-money-laundering obligations. We do not accept accounts opened on behalf of another person. All disputes are subject to the governing law stated in the full terms document, which is available through your account dashboard. If you accessed this platform from a state
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where online wagering is not yet authorized, you are not eligible to participate. These terms may be updated when regulatory requirements change; we will notify you through the contact method on your account.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT PATHS

How to Reach Us on Legal and Account Matters

If you have a question about the terms, want to report a dispute, or need to submit a data request, we have three direct channels. Each one routes to a team that handles legal and account policy specifically — not general casino support. Response times vary based on request type, but account-security matters are treated as priority.

Live Chat Start a chat session from your account dashboard to ask about specific clauses in our terms or flag a concern about your account status. Available for eligible states.

Email Support Send detailed legal or data requests to our policy team by email. Include your account ID and a description of the issue so we can route your request without delays.

Account Dashboard Your dashboard holds the full terms document, your transaction history, and a direct link to submit a formal data-access or account-change request at any time.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Accounts Safe

Your account data is stored securely and accessed only for the purposes stated in our privacy policy — identity verification, transaction processing via PayPal, Venmo, or Play+, fraud prevention, and regulatory compliance. We do not sell your personal information to third parties. Cookies on this site track session behavior and payment-flow continuity; you can manage cookie preferences through your browser settings. We retain account records for the period required by applicable law, after which personal data is deleted or anonymized. To request a copy of your data, submit a data-access request through the account dashboard.

Data Retention

We keep account and transaction records only as long as required by applicable US law. After that period, personal data is deleted or anonymized from our systems.

Cookie Policy

Cookies support session security and payment-flow continuity for PayPal, Venmo, and Play+ transactions. Manage your preferences directly in your browser settings at any time.

Account Security

Two-factor authentication is available on your account. We recommend enabling it immediately after registration — especially if you have a PayPal or Venmo withdrawal method on file.

Data Requests

Submit a data-access, correction, or deletion request through your account dashboard. Our policy team responds to formal requests in accordance with applicable state and federal requirements.

Common Questions About Your Rights and Our Policies

These questions come up most often when you are reviewing the terms or managing your account. If your situation is not covered here, use the live chat or email path above to reach our policy team directly.

Access depends on your state's laws. We only accept accounts from states where online casino and sportsbook activity is legally permitted. Check your state's current status before registering.

We retain your records for the period required by law, then delete or anonymize them. Submit a formal deletion request through your account dashboard after closing, and our policy team will confirm the timeline.

Yes. Log into your account dashboard and submit a data-access request. We will compile and send your personal data in accordance with applicable US law within the required response window.

Use the live chat from your dashboard or send a detailed email to our policy team. Include your account ID and the specific clause you believe was misapplied so we can investigate quickly.

Withdrawals through PayPal and Venmo require a completed identity verification on your account. Until verification is confirmed, withdrawal requests will be held pending — not rejected automatically.

Terms are updated when regulatory requirements shift. We notify you via the contact method registered to your account, and the updated document appears in your dashboard before the changes take effect.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy AccountRegister InfoCasino Floor Reels

What the Rules Mean for Your Account

How to Reach Us on Legal and Account Matters

How We Handle Your Data and Keep Accounts Safe

Common Questions About Your Rights and Our Policies

01 Is 380east available in my state?

02 What happens to my account data if I close my account?

03 Can I request a copy of the data 380east holds about me?

04 Who do I contact if I believe my account terms were applied incorrectly?

05 How does identity verification affect my ability to withdraw via PayPal or Venmo?

06 Do the terms change, and how will I find out?

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