Reference

How 380east Handles Your Personal Information

This page tells you exactly what personal information we collect when you open an account with us, how we use it, and who we may share it with.

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Data We Collect and Why We Collect It

380east Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the information needed to verify your identity — your name, date of birth, address, and a government-issued ID. This is a standard requirement for licensed online platforms operating in eligible states. When you add a payment method — PayPal,

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Venmo, or your Play+ prepaid card — we record the transaction references tied to that method, not your full wallet credentials. Your PayPal account details, for example, stay on PayPal's side; we only see the confirmation and transaction ID we need to process your deposit or
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withdrawal. We also collect device and session data: IP address, browser type, and the pages you visit within the account dashboard. That data helps us detect unauthorized access and keep your account secure. If you contact support through live chat or email, we retain those conversations
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as part of your account record. We do not sell your personal data to third-party advertisers. Data is retained for as long as your account is active and for the period required under applicable state regulations after closure.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about your personal data, want to request a copy, or need to update something on your account? These are the three direct routes to the team that handles privacy requests. For account-specific changes — like updating your address or removing a saved payment method — your account settings page handles most of those without needing to contact us.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use a combination of technical and procedural controls to protect the personal information tied to your account. Encryption is applied to data in transit and at rest. Payment data flowing through PayPal, Venmo, and Play+ channels is handled under those providers' own security standards as well as ours. Cookie controls are available at any time through your browser or the cookie preference panel on our site.

Encrypted Account Data

Personal information stored in your account — ID documents, address, date of birth — is encrypted at rest. Only authorized verification processes access that data, not general marketing functions.

Cookie Preferences

We use functional cookies to keep your session active and analytics cookies to understand site performance. You can adjust or withdraw cookie consent at any time through the preference panel.

Retention and Deletion

Your data is kept while your account is open and for the period state regulations require after closure. Once that window passes, personal records are deleted or anonymized per our retention schedule.

Third-Party Sharing

We share data only with identity verification partners, payment processors like PayPal and Venmo, and regulators where required by state law. We do not share your data with unrelated advertisers.

Common Questions About Your Privacy at 380east

These are the questions we actually receive from account holders about how their data is managed. If your question isn't covered here, live chat or the support email in your account settings is the fastest path to an answer.

We collect your name, date of birth, address, and a government-issued ID for identity verification. We also log payment method references — like a PayPal transaction ID — and device session data for security.

No. When you use PayPal or Venmo, authentication happens on their platform. We only receive the transaction confirmation and reference ID needed to process your deposit or payout on our end.

Yes. Send a data access request to our support email listed in your account settings. We'll verify your identity first, then provide a summary of the personal data tied to your account.

Retention periods follow applicable state regulations. Once that required period ends, your personal data is deleted or anonymized. The exact window depends on the state where your account was registered.

Most updates — address changes, removing a saved Play+ prepaid card — can be done directly in your account settings under Profile. For ID document updates, contact support through live chat.

We use functional cookies to keep your session running and analytics cookies to improve site performance. You can adjust or withdraw cookie consent any time via the preference panel on our site.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions InfoAbout Us

How 380east Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies, and Account Security

Encrypted Account Data

Cookie Preferences

Retention and Deletion

Third-Party Sharing

Common Questions About Your Privacy at 380east

01 What personal information does 380east collect when I open an account?

02 Does 380east store my full PayPal or Venmo login details?

03 Can I request a copy of all the data 380east holds about me?

04 How long does 380east keep my data after I close my account?

05 How do I update or correct personal information on my account?

06 Does 380east use cookies, and can I turn them off?

Privacy Policy

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